Health Policy and Planning, Vol 13, 433-445, Copyright © 1998 by Oxford University Press
K Ohara, V Melendez, N Uehara and G Ohi
The first nationwide study on a patient referral system was conducted in
Honduras. It covered all 25 public hospitals (six National, five Regional
and 14 Area Hospitals) and 24 major health centres. Based on 46 739 reviews
of patient records, 226 'received referral' and 1072 'sent referral' cases
were analyzed by age and sex of the patient, diagnosis on referral,
institution from or to which the case was referred, use of proper referral
form, and reception of reply for referrals. At the same time, the study
team supervised the function of the registry and management of patient
records at each institution.The average referral rate by the level of
health facility was 15.8% at National, 4.0% at Regional, 2.8% at Area
Hospitals, and 0.8% at health centres. The referral rate was observed to be
higher when institutional managers emphasized the importance of the
referral were neurological at National, obstetric at Regional and
respiratory cases at Area Hospitals. The use rate of the standard referral
form was 70 to 80% at hospitals and 60% at health centres. There was no
norm to duplicate referral letters to record keeping.The patient referral
system has not developed satisfactorily in Honduras. The main problems
were: 1) low referral rate at all levels of institution, 2) evident by-pass
phenomenon at intermediate hospitals, 3) inadequate health information
system for patient referral, and 4) misunderstanding of the terminology of
referral by health personnel.The following recommendations were made:
guarantee of essential health services at peripheral institutions,
development of an effective information system for patient referral,
facilitation of frequent reply for referrals, elaboration of referral case
discussion between institutions, patient education on proper use of health
facilities, and restructuring the health service network in the two major
cities.
ARTICLES
Research report. Study of a patient referral system in the Republic of Honduras
Previously JICA (Japan International Cooperation Agency), Tokyo, Japan; Hospital Division of the Ministry of Public Health, Tegucigalpa, Honduras; International Medical Center of Japan, Tokyo, Japan; National Institute for Environmental Studies, Tsukuba, Japan
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